Senior Improvement and Support Manager for the Together Framework
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
As our Senior Improvement and Support Manager your role will be pivotal in managing the development, planning and sustainability of the Together with Children and Families practice framework.
You will be a champion for the values and core practice elements of the practice framework, ‘Together with Children and Families’, across both law types.
Your key responsibilities will include:
- Supporting the Office of the Principal Social Worker and it's leadership in developing, facilitating and informing the organisation of its L&D offer, performance and accountability and serious success learning to find new and innovative ways of improving practice through the framework.
- Development and facilitation of Practice Week.
- Supporting the Head of Practice and Assistant Director in making a regional contribution to the Annual Engagement Meeting with Ofsted.
- Working collaboratively with colleagues within the National Improvement and Support Service to drive forward and evaluate the impact of the practice framework.
Who we’re looking for
We are seeking a passionate and delivery-focused professional with:
- Social Work England recognised social work qualification
- Relevant Post Qualifying studies
- Supervisory and/or Practice Management experience in various settings
- Experience of utilising accurate timely data and management information
- Experience of working within a budget.
- Experience of skills in coaching and mentoring to develop staff in the context of organisational change
- Knowledge of working with Higher Educational Institutes
More details can be in the Job description (check vacancy documents).
Location? Flexible
Contractually, you can be based in any Cafcass office.
We trust and empower colleagues to work in a hybrid way. We provide the resources, equipment, and support, so that individually and collectively, we can be the voice of children and young people when the family court makes critical decisions about their futures.
We provide extensive wellbeing support for colleagues, as well as excellent benefits, all of which we hope encourages you to work within our dedicated team.
Next steps / timelines
Below we have given you an indication of a timetable we are hoping to work towards, although dates are subject to change.
| Closing date: | Monday 26th May 2025 |
| Final Interviews: | w/c 9th and 16th June 2025 |
Vacancy contact: Monika.Stenka1@cafcass.gov.uk
Hiring Manager: Dawn.Goodwin@cafcass.gov.uk
We look forward to receiving your application!
Be Their Voice
We are Cafcass – the Children and Family Court Advisory and Support Service – and we represent children in family court cases in England.
Independently advising the family courts about what is safe for children and in their best interests, we speak up for over 140,0000 children every year when the family court makes critical decisions about their futures, ensuring their needs, wishes and feelings are heard.
Watch our video to find out we don’t just listen to children’s voices but we can be their voice.
If our purpose resonates with you, and you share our ambitions for children - exceptional experiences, for every child, everywhere and every time - then if you join us, you will work alongside like-minded people in a diverse, inclusive and supportive organisation.
You will be trusted to work flexibly and independently using outstanding technology (e.g. touchscreen laptops, iPhone, all with first class support, including IT Trainers) with access to substantial resources (e.g. Cafcass Library has over 27,000 resources on social work, child protection and related topics). You will also have opportunities to develop, whatever team you join, wherever you are in the country and at whatever stage you are at in your career.
Whether you join us in one of our social work roles that work directly with children and families or our corporate and business services teams who provide technology, support and expertise, you will have the chance to make a difference for children and families. You can also find out more at www.cafcass.gov.uk/careers.
Wellbeing
The wellbeing of our colleagues is something we are truly passionate about, as demonstrated by everyone having four dedicated, additional days per year when they are encouraged to spend time focusing on their health and wellbeing.
Colleagues can also have a health and wellbeing cash plan, for which Cafcass pays the basic premium (you can upgrade to include family members), which allows them to claim back some costs of routine health expenses, including dental check-ups, eye tests, physiotherapy sessions and more.
Overall, we foster a holistic approach to supporting our colleagues, benefitting physical, mental and financial health. This is led by a dedicated in-house team, the benefits of which include meaning support is targeted and specific to what colleagues need. Our team can also offer support and guidance when it comes to specific health conditions, such as neuro-diverse conditions, cancer and the menopause.
Our wellbeing offer is further strengthened by an external Employee Assistance Provider (EAP) which provides a free confidential support service 24 hours a day. This means access to clinical and professional expertise which gives you a chance to talk about all kinds of work and personal issues.
If this wasn’t enough, we are especially proud that over 125 colleagues have completed training and receive ongoing support to act as Health and Wellbeing Champions. Furthermore, we have nearly 100 people that have trained to be Mental Health Allies.
Diversity
We represent children and families from diverse backgrounds and having a diverse workforce helps us to fulfil this responsibility authentically.
It also helps us to grow, evolve and innovate, so we particularly welcome applications from individuals from diverse backgrounds as we strive to ensure our workforce reflects the diversity of the children and families we work with.
We are also a Disability Confident Leader, which further underlines our commitment to employ, train, retain and develop the careers of colleagues with disabilities.
Our Diversity Networks provide a safe space for colleagues with shared aspects of identity and lived experience – supported by allies across the organisation. The networks help ensure we provide an inclusive working environment and a service which promotes the diversity and uniqueness of children and families from all backgrounds.
For more information watch our video here.
Our current networks include:
Kaleidoscope Network
Colleagues from Black Asian and Minority Ethnic backgrounds.
Mental Health Network
Colleagues who experience, or have an interest in, Mental Health issues.
Pride
Network
Colleagues who identify as Lesbian, Gay, Bisexual and Trans – LGBT+.
Neurodiversity Network
Colleagues who are neurodivergent, or support someone who is
Together
‘Together with Children and Families’ (which we just call ‘Together’) is the name of our relationship-based practice framework. It applies to the work of every individual in Cafcass, from Social Workers to Leaders and includes our Corporate and Business Support teams.
It is at the heart of what we do and is made up of our values, how these values work in practice, the tools to use to incorporate these values in our work and the impact this will have on the children and families we serve.
This framework encourages us to be pro-active and to look for the strengths in ourselves and others. It also enables us to build positive relationships with our colleagues, our partners and most importantly, with the children and families with whom we work.
We look forward to telling helping you learn more about Together should you join us.
Benefits
We know if you join us you want to be rewarded in a variety of ways, including time away from work to spend time with those important to you, manage your financial present and future, whilst also be trusted to manage your work/life balance.
Therefore, in addition to our unique, holistic approach to supporting your health and wellbeing we also provide:
Generous holidays
28 days holiday (including three for Christmas) rising to 33 days with five years continuous service, which could include your current employment. You can also sell any you do not need.
This list is just a selection of main benefits and we have a range of policies and processes that allow us to support our colleagues - and their families – and we look forward to providing you with further information about these in due course.
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